We are currently working on this issue.
The issue has not been resolved as of 9:30AM
Please check back here for updates.
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The issue has been resolved as of 4:15PM EST.
If you still have trouble accessing your Gallery, please contact support.
Thank you.
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Some of your heavy vault users may have noticed the issue.
In the past 3-4 days we had some problems with the load balancing among the vault file servers.
The symptoms were a combination of: unable to login, being kicked off, bouncing between servers and of course slow logins and timeouts.
All that is fixed now. If you still encounter problems please let us know.
We are monitoring the vault balancer closely but if have issues or questions please address them individually.
Thank you
Etonic Networks - Happy Hosting Team
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