We as a service provider try to always comply with the Internet regulations and be as flexible as possible while communicating with other servers over the Internet; all while trying to stay secure.

The Internet is a huge network of interconnected smaller networks that communicate with each other in many different ways, but as a whole it was never intended to be secure. Security came into play much later and it is still trying to play catch up to this day.

Everyday we try to improve the quality of our services while fighting spam and abuse every which way.

Due to the fact that we have thousands upon thousands of net blocks that are banned from using our services, along with them legitimate services may fall into the abyss.

If you are a network operator, service provider, ISP, or just a simple user who's email happens to bounce when sent into our network, please don't panic. We can help you on a case by case scenario.
Just first make sure you read and understand our spam policy: HERE. Then, please use our contact form to get in touch with support.

It is unfortunate that legitimate services sometimes have to suffer because of the abuse, but we live in a World where it is becoming increasingly more difficult to fight the bad guys than it is to offer services.

Admin

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Finally last evening around 8PM the switch was replaced. Everything seems to be back to normal. The downtime was smaller than expected, only about 5 minutes or so.

Admin
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Update!
As of yesterday, the new Cisco switch that was ordered came in, but it was the wrong type. We are working with the vendor to arrange for a quick exchange for the right unit.
This will delay the scheduled down time window by probably a couple of days. As of now, scratch the old note.
Check back here for updates as new info arises.

Admin

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Some of you may have noticed that connectivity with us has been intermittent at times. For roughly 30-60 seconds once every few hours all connectivity drops.



No, we're not under DoS or anything of that sort. We're suffering hardware problems and we're working on it.
Because the problem is so random and so intermittent, it makes it harder to troubleshoot.
We believe at this time we have the problem isolated, and we're scheduling a downtime window of about 30 minutes to replace the faulty hardware.

Set your calendar for Friday April 8th, 2016 at 7:30PM to last until approximately 8:00PM.

Check back here for updates on this matter.

Admin



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